We currently deliver to addresses within the United Kingdom only.

Processing and delivery times

Orders typically take 1–3 days to process. Standard delivery is estimated at approximately 5–11 days after dispatch, although some products may take longer depending on the delivery service used.

Delivery estimates vary by product, shipping method and destination. Please check the product page and checkout for any specific delivery estimate applicable to your order.

All timeframes are estimates rather than guaranteed delivery dates. Product availability, public holidays, customs clearance and carrier delays may affect delivery times. This does not affect your statutory rights.

Shipping charges

Shipping charges may vary depending on your order and any available promotions. Shipping may be free, charged at a fixed rate or free above a specified order value.

The applicable shipping charge and any free-shipping conditions will be displayed at checkout before you complete your purchase.

Order tracking

Where tracking is available, we will provide tracking details once your order has been dispatched. Tracking information may take some time to update after dispatch.

Delayed or missing orders

If your order has not arrived within the estimated delivery timeframe, contact support@boopit.store with your order number. We will investigate and help resolve the issue.

Unless a different delivery period has been agreed with you, we will deliver your goods within 30 days of your order. If we fail to deliver within the agreed period or that default deadline, you may be entitled to set a reasonable additional delivery deadline and cancel for a refund if it is not met. In certain circumstances, you may cancel immediately, including where an agreed delivery date was essential or we refuse to deliver.

Delivery estimates and delays do not limit your statutory rights.

Delivery address

Please check that your delivery address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible. We will try to update your details, but changes may not be possible once your order has been processed or dispatched.

If an incorrect or incomplete address prevents delivery, contact us so we can discuss the available options and any applicable redelivery costs before making arrangements.

Damaged or incorrect deliveries

If your order arrives damaged or contains an incorrect item, contact support@boopit.store. Please include your order details and, where reasonably available, photos of the issue.

We will help resolve the problem in accordance with our Returns & Refund Policy and your statutory rights.

Contact

For shipping questions or help with your delivery, email support@boopit.store.