Last updated: 20 September 2026

This Privacy Policy explains how Boopit collects, uses and shares personal information when you visit boopit.store, place an order or contact us.

References to “Boopit”, “we”, “us” and “our” refer to the operator of this store. We are responsible for the personal information we process for the purposes described below, except where another provider acts as an independent data controller.

For privacy questions, contact support@boopit.store.

Information we collect

Depending on how you interact with our store, we may collect:

• Contact details: your name, email address, telephone number, billing address and delivery address.

• Order and transaction information: products ordered, payment status, transaction references, purchase history, returns and refunds.

• Account information: information associated with your customer account, if you create one.

• Customer support information: messages, photographs and other information you provide when contacting us.

• Device and usage information: your IP address, browser, device identifiers, pages visited and interactions with our store.

• Privacy preferences: your cookie choices and other permissions you provide.

Payment providers process your payment credentials. The payment information available to Boopit depends on the provider and payment method used.

We collect information directly from you, automatically through our website and from providers involved in payments, fulfilment, delivery and advertising.

How we use your information

We use personal information to:

• Process payments, fulfil orders and arrange delivery.

• Handle returns, refunds and customer enquiries.

• Provide account features where available.

• Protect our store and customers against fraud and misuse.

• Maintain business records and meet applicable legal obligations.

• Measure advertising performance and deliver relevant advertising, subject to applicable consent requirements.

• Manage disputes and establish, exercise or defend legal claims.

Legal bases for processing

Where UK data protection law applies, we rely on the following legal bases:

Contract: processing necessary to fulfil your order or take steps you request before purchasing.

Legal obligations: processing necessary to meet applicable legal requirements.

Legitimate interests: processing necessary to provide customer support, protect our business, prevent fraud and manage legal claims, where those interests are not overridden by your rights and interests.

Consent: processing for optional advertising cookies and similar technologies where consent is required.

Certain contact, delivery and payment information is necessary to process your purchase. If you do not provide it, we may be unable to fulfil your order.

Cookies and advertising

Our store uses cookies and similar technologies. Some are necessary for functions such as the shopping cart, checkout, security and remembering your privacy choices.

Optional technologies may be used for analytics, personalisation and advertising. Where consent is required, these technologies should operate only after you have given that consent.

Our UK cookie banner allows you to accept, decline or manage optional cookies. You can revisit your choices through the store’s cookie preferences.

We use Meta Pixel to help understand activity such as product views, additions to the cart and purchases, measure advertising performance and support relevant advertising on Facebook and Instagram.

Information shared with Meta depends on the integration and settings used. It may include device identifiers, browsing activity and purchase events. Where additional customer-data sharing is enabled, it may also include contact information used to match activity to Meta accounts, subject to applicable legal requirements.

For more information, read Meta’s Privacy Policy.

Marketing communications

We do not currently send promotional email or SMS campaigns.

We may contact you about your orders, deliveries, returns, support requests and necessary service updates.

If we introduce email or SMS marketing, we will update this policy as appropriate, obtain consent where required and provide a way to unsubscribe.

Sharing your information

We share relevant personal information with providers involved in operating our store, including:

• Shopify, which provides our ecommerce platform and related services.

• Payment providers, which process payments and help prevent fraud.

• CJdropshipping and delivery providers, which prepare, fulfil and deliver orders and help resolve delivery or product issues.

• Meta, for advertising measurement and targeting, subject to applicable privacy choices and legal requirements.

• Operational service providers, where needed for services such as email hosting, technical support and record keeping.

Information shared for fulfilment may include your name, delivery address, contact details and the contents of your order.

We may also disclose information to professional advisers, where legally required, or where necessary to establish, exercise or defend legal claims.

Our relationship with Shopify

Our store is hosted by Shopify and uses Shopify Network Intelligence.

Shopify may use information from your interactions with our store together with information from other merchants and Shopify to provide and improve services, advertising and personalisation, subject to applicable law and privacy choices.

For certain processing associated with these services, Shopify acts as an independent data controller and is responsible for responding to the related privacy-rights requests.

You can learn more through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

International processing

Boopit operates from Morocco, and our service providers may process personal information outside the United Kingdom.

Shopify lists the United States as our store’s data-hosting location. Fulfilment through CJdropshipping may involve processing in China. Other providers may process information in additional countries.

Where UK international-transfer restrictions apply, transfers require an appropriate legal basis, such as applicable adequacy regulations, approved contractual safeguards or a legally permitted exception.

Contact support@boopit.store for information about the arrangements applicable to your personal information, including any relevant safeguards and how to obtain a copy.

Retention of personal information

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

The retention period depends on the information involved, outstanding orders and support requests, applicable record-keeping requirements, dispute periods and the need to establish or defend legal claims.

When information is no longer needed, it should be deleted or anonymised.

Security

We take reasonable steps to protect personal information against unauthorised access, loss and misuse. However, no website, transmission method or storage system can guarantee complete security.

Please do not send full payment-card details or account passwords by email.

Your rights

Subject to applicable conditions and exceptions, you may have the right to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of your information.

• Restrict how your information is processed.

• Receive a portable copy of certain information.

• Withdraw consent where processing relies on consent.

You may object to processing based on legitimate interests. You also have the right to object at any time to processing for direct marketing.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact support@boopit.store. We may need to verify your identity. We will respond within the applicable legal timeframe, normally one month, subject to any permitted extension.

Complaints

If you have concerns about how we handle your personal information, please contact us.

You also have the right to complain to the UK Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint for information.

Children’s privacy

Our store is intended for adults purchasing pet accessories. We do not knowingly collect children’s personal information.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Third-party links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices, services or legal requirements.

We will publish the updated policy on this page, revise the date above and provide additional notice where required.

Contact

Boopit
Email: support@boopit.store
Website: boopit.store